Why IT partners sell Cloud Drive Mapper

Cloud Drive Mapper (CDM) connects to SharePoint, Teams, and OneDrive via mapped network drives on Windows. For MSPs, resellers, and Microsoft 365 consultancies, it's a product that fixes problems your customers already have, and it's made even better for partners with our expert support team, partner-friendly billing, and a centralised portal for looking after many customers at once.

600+ IT and MSP partners worldwide

1.5M+ users reached through our partners

2013 Microsoft partner since

01

What customer problems does Cloud Drive Mapper solve?

CDM solves the file-access problems that stop customers using Microsoft 365 storage properly. Most of the customers you look after have at least one of them:

users waiting on OneDrive sync: files that take minutes or hours to reach colleagues, “sync pending” and “processing changes” that never clear, and conflicting copies when two people edit the same file;
the OneDrive sync client slowing down, or stopping altogether, as libraries approach 300,000 files;
a file server nobody can retire because staff and applications depend on drive letters;
OneDrive sync that doesn't suit Citrix, Azure Virtual Desktop, or Windows 365;
desktop applications that need real file paths, not a browser.

CDM fixes each of these the same way. It maps SharePoint, Teams, and OneDrive as network drives that work in real time, without syncing whole libraries to every device. For you, that's work you can sell: file-server retirements, VDI projects, and moving the last holdouts onto Microsoft 365.

02

Can I manage all my customers in one place?

Yes. Central Command, the partner-facing view inside Iris, lets you create, view, configure, and manage all your customers in one place, and switch between their tenancies with a single click.

Iris is our admin portal. Drive mappings and settings are set centrally there rather than device by device, so a change for one customer is a few clicks, not a site visit.

03

How do partners deploy Cloud Drive Mapper?

You deploy CDM with the tools you already use. It installs like any other Windows application, through Intune, SCCM, NinjaOne, PatchMyPC, or a command line in your own scripts.

There's no server to build or look after. CDM talks to Microsoft 365 directly over the internet, so there's no gateway, no on-premises appliance, and no VPN back to a file server.

04

How do partner billing and licensing work?

Partners get billing options that aren't available to customers buying direct. MSPs can choose rolling monthly pay-as-you-go, with no commitment: you pay each month for what your customers use. Or there's MSP Pool: one pool of licences, paid monthly, shared across all your customers. Because the discount is worked out on the whole pool, it scales better than lots of separate customer subscriptions.

Discounts grow with the number of customers you onboard, and partner pricing is shared with you when you join.

You also get NFR licences for internal use and testing, so your own team runs CDM before your customers do. And CDM fits customers of every size: Standard plans start from £360 a year for up to 5 users (about $576), with charity, education, and government licences too.

05

What support do partners and their customers get?

Every CDM subscription includes Standard support from the team that builds the product: email and web portal support, 24/7/365 outage response, status alerts, and every upgrade. For customers who need more, Premium Support adds phone support, a dedicated consultant, and vendor-to-vendor support.

You decide how involved we are. Some partners like us to work directly with their customers; others prefer us to stay in the background. Either way, our partner team is there when you need a hand.

06

How does my team learn Cloud Drive Mapper?

Our partner training platform covers configuring, deploying, and supporting CDM, and your engineers work through it at their own pace. Product training from our team is there too, when you need it.

07

Is Cloud Drive Mapper safe to put in front of my customers?

Yes. CDM works only with delegated permissions inside each customer's own Microsoft 365 tenant, and IAM Cloud holds no credentials that could sign in to it. Users see only what their existing Microsoft 365 permissions allow.

We've been ISO 27001 certified since 2016 and a Microsoft partner since 2013. When a customer's security team asks the hard questions, the zero-access architecture guide has the answers in writing.

Become a partner Read the zero-access architecture guide →

Frequently asked questions

Does it cost anything to become an IAM Cloud partner?

No. Partnership is free. Fill in the partner sign-up form and our partner team will be in touch.

What kinds of partners does IAM Cloud work with?

We work with MSPs, VARs and resellers, IT and Microsoft 365 consultancies, international distributors, and other software vendors. Most of our customers reach us through a partner.

Can MSPs pay monthly for Cloud Drive Mapper?

Yes. MSPs can use rolling monthly pay-as-you-go with no commitment, paying for what their customers use each month, or MSP Pool, a monthly subscription with one pool of licences shared across all their customers.

Do partners get a licence for their own use?

Yes. Partners get NFR licences for internal use and testing, so you can run CDM in your own environment before deploying it for customers.

Will IAM Cloud contact my customers directly?

Only if you want us to. Some partners ask us to work directly with their customers, others prefer to own the relationship and keep us in the background. We agree it with you.

Can my customers try Cloud Drive Mapper before they buy?

Yes. Every customer can start a 30-day free trial, with no card needed, so you can prove CDM in their environment before they commit.

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