Cloud Drive Mapper. Premium Support.

Launches: 1st May 2026. Contact our sales team for quotes or further information.

Availability: Premium Support is currently only available to customers in the Americas, Europe, Middle East and Africa due to limitations in timezone support. We are aiming to expand the service worldwide in 2027.

CDM Premium Support Brochure (PDF)

Standard Support

Free

  • Technical Support via Email & Web Portal
  • Standard Service Hours
  • Standard SLAs
  • Knowledge Base
  • 24/7/365 Outage Response
  • Status Alerts
  • Future Upgrades

Premium Support

+30%

of subscription price

(minimum £10,000/$16,000 per year)

  • Everything in Standard
  • Automatic Escalation to 2nd Line
  • Support via phone
  • Premium SLAs
  • Dedicated Consultant/TAM (20 hours per year)
  • Vendor2Vendor support
  • Annual Service Review
  • The Overwatch
  • Customer Advisory Board (optional)
Contact Sales