Cloud Drive Mapper. Premium Support.

CDM Premium Support Brochure (PDF)
  • Technical Support via Email & Web Portal
  • Standard Service Hours
  • Standard SLAs
  • Knowledge Base
  • 24/7/365 Outage Response
  • Status Alerts
  • Future Upgrades
+30%
  • Everything in Standard
  • Automatic Escalation to 2nd Line
  • Support via phone
  • Premium SLAs
  • Dedicated Consultant/TAM (20 hours per year)
  • Vendor2Vendor support
  • Annual Service Review
  • The Overwatch
  • Customer Advisory Board (optional)