Website Terms of Use

These terms tell you the rules for using our websites iamcloud.com, iamcloud.net, tunedin.io (“our site”).

Who we are and how to contact us

/ is a site operated by IAM Technology Group Limited (“We”) and its subsidiaries IAM Software Europe Limited (Ireland), IAM Technology Espana SRL, and IAM Technology USA Inc (US). Our registered companies and offices information can be found at /jurisdictions

We are ISO27001 certified, and audited by the Centre for Assessment and UKAS Management Systems.

IAM Technology Group Ltd is a private limited company. To contact us, please email contact@iamcloud.com or telephone our customer service line on +44 118 324 0000

1. By using our site you accept these terms:
1.1 By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
1.2 If you do not agree to these terms, you must not use our site.
1.3 We recommend that you print a copy of these terms for future reference.

2. There are other terms that may apply to you
2.1 These terms of use refer to the following additional terms, which also apply to your use of our site:
2.1.1 Our Privacy Policy /privacy; and
2.1.2 Our Cookie Policy /cookies, which sets out information about the cookies on our site.

3. We may make changes to these terms.
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

4. We may make changes to our site.
We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. Please review our terms regularly to ensure you are up to date with any changes made.

5. Accuracy of information and availability of our site
5.1 www.iamcloud.com is made available free of charge
5.2 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them
5.3 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.
5.4 We may suspend or terminate operation of the Site at any time as we see fit. We will try to give you reasonable notice of any suspension or withdrawal.
5.5 You may have certain legal rights when using the Site (such as if the Online terms and conditions for the supply of goods apply to you). These are also known as ‘statutory rights’ as they are derived from laws such as the Consumer Rights Act 2015. A summary of your key rights is set out at the beginning of the Online terms and conditions for the supply of goods.
5.6 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
5.7 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

6. We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

7. You must keep any account details you have with us safe
7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
7.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at contact@iamcloud.com.

8. How you may use material on our site
8.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
8.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
8.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
8.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
8.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9. Our trademarks are registered
UK00003215855 is a UK registered trade mark of IAM Technology Group Limited. You are not permitted to use this without our approval, unless it is part of material you are using for training and educational purposes, or permitted under our partner guidelines, contact us for futher information.

10. Do not rely on information on this site
10.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
10.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

11. Rules about linking to our site
11.1 You may link to our home page, product pages or blog posts, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
11.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
11.3 Our site must not be framed on any other site.
11.4 We reserve the right to withdraw linking permission without notice.
11.5 If you wish to link to or make any use of content on our site other than that set out above, please contact us by email at contact@iamcloud.com

12. We are not responsible for websites we link to
12.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
12.2 We have no control over the contents of those sites or resources.

13. How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact us via our website at /contact/

14. Our responsibility for loss or damage suffered by you
14.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
14.2 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Master Services Agreement /legal
14.3 We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
14.4 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
14.4.1 use of, or inability to use, our site; or
14.4.2 use of or reliance on any content displayed on our site.
14.5 In particular, we will not be liable for:
14.5.1 loss of profits, sales, business, or revenue;
14.5.2 business interruption;
14.5.3 loss of anticipated savings;
14.5.4 loss of business opportunity, goodwill or reputation; or
14.5.5 any indirect or consequential loss or damage.

15. How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.

16. Events beyond our control
16.1 We do not guarantee that our site will be secure or free from bugs or viruses.
16.3 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

17. Rights of third parties
No one other than a party to these Terms has any right to enforce any of these Terms.

18. Variation
No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 18. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

19. Disputes
19.1 We will try to resolve any disputes with you quickly and efficiently.
19.2 If you are unhappy with us please contact us as soon as possible.
19.3 If you and we cannot resolve a dispute using our complaint handling procedure, we will:
19.3.1 let you know that we cannot settle the dispute with you; and
19.3.2 give you certain information required by law about our alternative dispute resolution provider [which is run by [INSERT NAME AND WEBSITE ADDRESS]]. You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website on the ‘Your Europe’ portal: https://webgate.ec.europa.eu/odr/].
19.4 If you want to take court proceedings the relevant court information is detailed at clause 20.

20. Governing law and jurisdiction
20.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
20.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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