Frequently asked questions
How does Cloud Drive Mapper handle a folder for every property?
CDM maps SharePoint document libraries as Windows drive
letters, so your property, scheme, and deal folders move to
Microsoft 365 unchanged. Staff open the same folders
from the same drive letters. SharePoint permissions control
who sees each portfolio, client, or branch.
Can property managers and agents use it away from the office?
Yes. CDM works over any internet connection, including home
broadband, mobile hotspots, and public wifi, with no VPN.
Staff get the same drive letters in a branch, at home, or
out at a property, and every file they open is the current
version.
Can we configure drives once for all our branches?
Yes. Direct SharePoint Site and Direct SharePoint Document
Library drives can use Windows environment variables, such as
a branch name, in the drive name and SharePoint path. You
define each drive once, and CDM maps the right branch's site
for each user, as long as their branch is set as an
environment variable on their machine or user profile.
Do large photo and document archives hit the OneDrive 300,000-file limit?
Not with CDM. The 300,000-file recommendation applies to
the OneDrive sync client, which tracks every file it syncs
on a device. CDM doesn't sync libraries; it opens files on
demand from SharePoint, so the size of your archive doesn't
affect the device.
Can landlords, tenants, or contractors use Cloud Drive Mapper?
No. CDM maps drives only for users in your own
Microsoft 365 tenant and doesn't support guest users.
You can share specific SharePoint sites or folders with
outside parties as guests, and they open them in the browser
or in Microsoft Teams.
Does IAM Cloud have access to our tenant and client data?
No. Cloud Drive Mapper works purely with delegated
permissions inside your Microsoft 365 tenant. IAM Cloud
holds no credentials that would authenticate to your tenant,
and only your signed-in users can open your files, within
their existing permissions. Full technical detail is in our
Zero-access
architecture guide.
Related solutions and resources
← Back to Industries