IAM Cloud’s advanced password reset system allows users to reset their password on a domain joined machine before they’ve logged into Windows – completely solving this issue!
IAM Cloud SSPR plus Password Reset from Windows Login create complete coverage for password reset, reducing a major burden to the IT Helpdesk and providing a more convenient experience for users. Industry research suggests that forgotten passwords can contribute up to 40% of help-desk requests and on an average each change password ticket consumes about 20 minutes of time, which can be frustrating to staff and cost organisations significant amounts of wasted time and money. Allowing users to reset their own passwords provides everyone with a better IT experience and frees up valuable resources.
Quick, simple & effective
Simplify and speed up resetting
a forgotten password
Better user experience
Enable greater password autonomy
for users during out-of-hours
Less time & money wasted
Reduce 40% of help desk requests
from forgotten passwords